Bilingual - Customer Solutions Representative - Collector - Jacksonville, Fl - Starting July 2026

Ally

Jacksonville, FL, United States
Base: $23.75ph; bonus/equity: monthly incentives; ...
On-site
Bilingual customer service skills
Outbound and inbound call handling
Auto loan account management
The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts

Job Summary

  • The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.
  • Candidates will receive thorough training in compliance, negotiation, and sales while contributing to a team that values professionalism.
  • Compensation includes $23.75 per hour plus monthly incentives with a structured schedule including one Saturday per month.

Matching Summary

The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.

Salary

Base: $23.75/hr; Bonus/Equity: Monthly incentives; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual customer service skills
  • Outbound and inbound call handling
  • Auto loan account management
  • Payment issue resolution
  • Compliance and negotiation training

Nice-to-have

  • Empathetic communication style
  • Professional team environment
  • Financial well-being focus
  • Highly productive work ethic

Key Requirements

  • Bilingual proficiency required
  • Experience in customer service preferred
  • Availability for flexible shifts including Saturdays

Work Rights

Not specified

Tailored Resume

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