The role involves designing end-to-end clinical protocols and workflows to support customers with chronic health conditions within a new greenfield health insurance deployment
Job Summary
The role involves designing end-to-end clinical protocols and workflows to support customers with chronic health conditions within a new greenfield health insurance deployment.
Candidates must lead a team of health management experts including doctors, nutritionists, and lifestyle coaches to deliver condition management operations.
The position requires leveraging digital health solutions and data analytics to enhance patient outcomes while driving operating efficiency across the customer lifecycle.
Matching Summary
The role involves designing end-to-end clinical protocols and workflows to support customers with chronic health conditions within a new greenfield health insurance deployment.
Skills & Requirements
Must-have
Lead Condition Management role
Clinical protocols design and implementation
Chronic care management experience
Team leadership of medical professionals
Health data analytics and enrichment
Digital health technology integration
Nice-to-have
Passion for transforming customer experience
Understanding of consumer behavior culture
Ability to build processes from scratch
Empathetic engagement with customers
Collaborative problem-solving mindset
Key Requirements
Degree in medicine (MBBS/MD)
8-10 years of experience in health & wellness or digital healthcare
Minimum 3 years of clinical experience
3-5 years of corporate experience in healthcare or insurance
Experience managing teams with Medical and Non-Medical backgrounds