Troubleshoot complex hardware software chemistry systems
Standard BioTools is seeking a Field Service Engineer II in Singapore to provide exceptional technical service for their Mass Cytometry systems. The ideal candidate will have a background in science or engineering, strong customer service skills, and experience in troubleshooting complex analytical instruments. This hybrid role involves significant travel throughout Greater Asia
Job Summary
This hybrid role involves delivering exceptional service across Standard BioTools' portfolio of Mass Cytometry systems.
The engineer must troubleshoot complex problems involving an interplay of software, hardware, and chemistry under challenging conditions.
A team player is essential as the position requires significant overlap with various interdisciplinary groups within the organization.
Matching Summary
Match Score: 85
Standard BioTools is seeking a Field Service Engineer II in Singapore to provide exceptional technical service for their Mass Cytometry systems. The ideal candidate will have a background in science or engineering, strong customer service skills, and experience in troubleshooting complex analytical instruments. This hybrid role involves significant travel throughout Greater Asia.
Skills & Requirements
Must-have
BS in Science or Engineering discipline
4 years industry experience in service support
Troubleshoot complex hardware software chemistry systems
75% travel throughout Greater Asia required
Substantial knowledge of optical electrical mechanical sub-systems
Nice-to-have
Technical support or service experience
Prior work with Life Science instrumentation
Experience with mass spectrometry instruments
Strong verbal communication skills
Root cause analysis and corrective action methodologies
Key Requirements
Bachelor's degree in Science or Engineering
Minimum 4 years of industry experience
Experience with analytical instrument service and support