Financial Analyst - Csx, Customer Service Finance

Amazon

Medellin, CO, United States
On-site
Financial analysis for vcpc projects
Identify cost reduction opportunities
Analyze cost trends
The Financial Analyst - CSX will drive cost efficiency and operational excellence for Amazon's Customer Service organization by leading financial analysis for VCPC (Variable Cost Per Contact) projects and strategic initiatives

Job Summary

  • The Financial Analyst - CSX will drive cost efficiency and operational excellence for Amazon's Customer Service organization by leading financial analysis for VCPC (Variable Cost Per Contact) projects and strategic initiatives.
  • This role partners with cross-functional teams globally to identify optimization opportunities, analyze cost trends, and deliver year-over-year improvements.
  • We are Customer Service Finance (CSF), integral partners to one of the largest Customer Service teams on Earth. We are passionate about helping customers through insightful analysis and data-driven decision-making.

Matching Summary

The Financial Analyst - CSX will drive cost efficiency and operational excellence for Amazon's Customer Service organization by leading financial analysis for VCPC (Variable Cost Per Contact) projects and strategic initiatives.

Skills & Requirements

Must-have

  • Financial analysis for VCPC projects
  • Identify cost reduction opportunities
  • Analyze cost trends
  • Develop financial models
  • Track project performance
  • Communicate financial findings

Nice-to-have

  • Partner with cross-functional teams
  • Data-driven decision-making
  • Simplify complex data
  • Support peer excellence

Key Requirements

  • Strong financial acumen

Work Rights

Not specified

Tailored Resume

Cover Letter