Learning & Development Cum Quality Manager - Amanoi

Amanresorts International Pte. Ltd

Vinh Hy Bay, Vietnam
Competitive remuneration pyckage; year-end bonus; ...
Fully remote
Bachelor's degree in hospitality management
2 to 3 years related experience
Six sigma process knowledge
This dual role position combines strategic planning of training programs with the responsibility for monitoring and improving quality standards across departments

Job Summary

  • This dual role position combines strategic planning of training programs with the responsibility for monitoring and improving quality standards across departments.
  • The successful candidate will coach managers on Total Quality Management principles and prepare monthly guest satisfaction reports to enhance the guest experience.
  • Aman Group offers a competitive remuneration package including complimentary nights at colleagues' accommodations, health care, and learning and development programmes.

Matching Summary

This dual role position combines strategic planning of training programs with the responsibility for monitoring and improving quality standards across departments.

Salary

Competitive Remuneration Package; Year-end Bonus; Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality management
  • 2 to 3 years related experience
  • Six Sigma process knowledge
  • Training program design and evaluation
  • Guest satisfaction report preparation

Nice-to-have

  • Excellent communication and presentation skills
  • Positive, engaging, and energetic personality
  • Ability to work under pressure
  • Strong analytical and problem-solving skills
  • Database management proficiency

Key Requirements

  • Bachelor's degree required
  • 2-3 years experience minimum
  • Knowledgeable about Six Sigma process

Work Rights

Not specified

Tailored Resume

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