Customer Service Desk Consultant

NSW Trustee and Guardian

Parramatta, NSW, Australia
Base: $84,659 py to $92,701 py; bonus/equity: not ...
On-site
Outstanding customer service skills
Strong communication skills
Technical and administrative competence
Join a dedicated NSW Government agency and make a difference in the lives of over 50,000 people each year

Job Summary

  • Join a dedicated NSW Government agency and make a difference in the lives of over 50,000 people each year.
  • This role provides direct support to customers, ensuring exemplary customer service aligned to NSW Trustee and Guardian’s Customer Excellence Principles.
  • NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose.

Matching Summary

Join a dedicated NSW Government agency and make a difference in the lives of over 50,000 people each year.

Salary

Base: $84,659 p.a. to $92,701 p.a.; Bonus/Equity: Not specified; Benefits: 12% superannuation and annual leave loading

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Strong communication skills
  • Technical and administrative competence

Nice-to-have

  • Empathy and professionalism
  • Collaboration and teamwork
  • Attention to detail
  • Adaptability

Key Requirements

  • Willingness to have phone calls monitored
  • Experience in customer service
  • Ability to manage competing demands

Work Rights

Not specified

Tailored Resume

Cover Letter