Salesforce is seeking an Adoption & Retention Product Manager with extensive experience in Solution Architecture and Marketing Cloud products. The ideal candidate will lead high-touch customer engagements, validate technical architectures, and create referenceable assets to enhance Marketing Cloud implementations
Job Summary
This role leads the definition and documentation of technical requirements for high-touch customer engagements aimed at establishing referenceable success stories.
You will serve as the deep technical validator and blueprint creator for successful deployments within the Agentforce Marketing Cloud portfolio.
The position requires translating successful customer architectures into formal assets like solution blueprints and governance frameworks for internal teams.
Matching Summary
Match Score: 85
Salesforce is seeking an Adoption & Retention Product Manager with extensive experience in Solution Architecture and Marketing Cloud products. The ideal candidate will lead high-touch customer engagements, validate technical architectures, and create referenceable assets to enhance Marketing Cloud implementations.
Skills & Requirements
Must-have
7+ years Solution Architecture experience
3+ years Marketing Cloud portfolio expertise
Direct hands-on Marketing Cloud implementation
Expert knowledge of D360 and Data Cloud
Creating technical documentation and diagrams
Nice-to-have
Architect-level certification in Marketing Cloud
Experience with B2B and B2C use cases
Ability to articulate technical ROI
Product-adjacent feedback experience
Willingness to travel 20-30%
Key Requirements
BS or MS in Computer Science or Engineering
7+ years in Solution Architecture or Technical Consulting
3+ years specifically focused on Marketing Cloud products
Expert-level domain knowledge of D360 and Data Cloud