Broadcast Operations Center Engineer

iHeartMedia

Virtual, TX, US
Base: $28.85 - $36.06 ph; bonus/equity: not specif...
Fully remote
Experience with rf transmission systems
Troubleshooting networking protocols
Hands-on broadcast automation experience
The role supports critical infrastructure for iHeartMedia's 24x7x365 operational team serving the entire enterprise

Job Summary

  • The role supports critical infrastructure for iHeartMedia's 24x7x365 operational team serving the entire enterprise.
  • Employees must be proficient in using Service Desk Plus (Manage Engine) to identify and resolve chronic technical issues.
  • The company offers a flexible benefits package including medical, dental, vision, 401K, and paid time off.

Matching Summary

The role supports critical infrastructure for iHeartMedia's 24x7x365 operational team serving the entire enterprise.

Salary

Base: $28.85 - $36.06 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, 401K, PTO

Skills & Requirements

Must-have

  • Experience with RF transmission systems
  • Troubleshooting networking protocols
  • Hands-on broadcast automation experience
  • 24x7x365 shift availability including nights
  • Windows OS and remote access tools

Nice-to-have

  • Strong problem-solving skills
  • Customer support background
  • Cloud technologies proficiency
  • Process improvement mindset
  • Diplomatic communication style

Key Requirements

  • Experience in broadcast technical environment
  • Background in customer support function
  • Ability to work variable schedules and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter