The role is responsible for managing Customer Experience services within reception and the workplace to impact all client employees and visitors
Job Summary
The role is responsible for managing Customer Experience services within reception and the workplace to impact all client employees and visitors.
JLL is a global Fortune 500 company committed to diversity, inclusion, and shaping the future of real estate for a better world.
Candidates are expected to support operational space, ensure compliance with health and safety processes, and deliver excellent standards of client service.
Matching Summary
The role is responsible for managing Customer Experience services within reception and the workplace to impact all client employees and visitors.
Skills & Requirements
Must-have
3 years Front of House or Reception experience
Exceptional customer service skills
Strong relationship building abilities
High attention to detail
Flexible and proactive approach
Computer literacy with office software
Nice-to-have
Corporate or hotel environment background
Ability to work off own initiative
Excellent time management skills
Experience with NPS surveys
Influential communication style
Key Requirements
3 years' experience in Front of House or Reception
Ideal experience in corporate or hotel environment