Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications, including monitoring, maintenance, and troubleshooting
Job Summary
Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications, including monitoring, maintenance, and troubleshooting.
Manage incidents, service requests, and change requests using ITSM tools, coordinate with development and infrastructure teams, and perform root cause analysis.
DXC Technology fosters an inclusive environment prioritizing in-person collaboration with flexibility to support wellbeing and productivity.
Matching Summary
Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications, including monitoring, maintenance, and troubleshooting.
Skills & Requirements
Must-have
SharePoint On-Prem administration
ASP.NET-based applications support
ITSM processes (ServiceNow, BMC Remedy)
SQL Server for data extraction
troubleshoot C# or VB.NET web applications
Active Directory, DNS, SSL integrations
Nice-to-have
working in the Middle East region
Arabic language proficiency
Banking or Finance experience
hybrid SharePoint deployments
continuous learning and ownership
Key Requirements
Minimum 3 years of experience
Bachelor’s degree in Computer Science or related field