$88,200—$189,000 usd; not specified; not specified...
Remote
Gitlab devsecops platform
Customer adoption journey
Git, ci/cd, devsecops best practices
As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform
Job Summary
As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform.
You’ll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently.
The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform.
Matching Summary
As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform.
Salary
$88,200—$189,000 USD; Not specified; Not specified
Skills & Requirements
Must-have
GitLab DevSecOps platform
customer adoption journey
Git, CI/CD, DevSecOps best practices
trusted liaison
increase adoption, retention, growth
stay current on GitLab product releases
Nice-to-have
embrace AI as productivity multiplier
high-performance culture
continuous knowledge exchange
co-create the future
Key Requirements
United States Person eligibility
Customer Success or similar customer-facing role
connect technical capabilities to business outcomes
Understanding of Git and software development lifecycle
Knowledge of CI/CD and DevSecOps concepts
manage a portfolio of public sector customers
Strong verbal, written, presentation, and organizational skills
project management, analytical, and problem-solving skills