Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday hcm payroll or financials
** Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction with their products. The role requires strong communication skills and experience in customer-facing services, specifically in software or SaaS environments. **

Job Summary

  • The team acts as advisors and facilitators to customers, partnering with Services and Product management to help clients achieve maximum value from Workday.
  • Customer Success Managers serve as the liaison between Professional Services and Production teams to ensure quality service and operational performance for enterprise-level support.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or in the field with customers.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction with their products. The role requires strong communication skills and experience in customer-facing services, specifically in software or SaaS environments. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday HCM Payroll or Financials

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Proven track record building executive relationships
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership

Key Requirements

  • Bachelor degree or equivalent work experience
  • Business or Technical degree preferred
  • Ability to travel up to 15%
  • Warsaw based only location requirement

Work Rights

Not specified

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