1+ years project management experience with workday hcm payroll or financials
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Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction with their products. The role requires strong communication skills and experience in customer-facing services, specifically in software or SaaS environments.
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Job Summary
The team acts as advisors and facilitators to customers, partnering with Services and Product management to help clients achieve maximum value from Workday.
Customer Success Managers serve as the liaison between Professional Services and Production teams to ensure quality service and operational performance for enterprise-level support.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or in the field with customers.
Matching Summary
Match Score: 75
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Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction with their products. The role requires strong communication skills and experience in customer-facing services, specifically in software or SaaS environments.
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Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English languages
1+ years project management experience with Workday HCM Payroll or Financials
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Proven track record building executive relationships
Account management and adoption planning experience
Ability to chair meetings with executive leadership