Experience with bot detection and blocking systems
Proficiency in bash python or go scripting
Working knowledge of http protocol and web systems
Ticketmaster LLC is seeking an Engineer 3 for their Abuse Operations team, which is responsible for protecting ticketing platforms from abuse and ensuring fair access to events. This fully remote position involves providing technical support, troubleshooting, and improving automation processes while collaborating with cross-functional teams
Job Summary
This role involves protecting Ticketmaster platforms from abusive entities and ensuring fair access to tickets through advanced monitoring and remediation.
Engineers must provide expert coordination, perform analysis, and drive continuous improvements by creating automation to reduce operational effort.
The position requires independent troubleshooting across a broad tech stack while maintaining high standards for diagnostics and communication in a global team.
Matching Summary
Match Score: 85
Ticketmaster LLC is seeking an Engineer 3 for their Abuse Operations team, which is responsible for protecting ticketing platforms from abuse and ensuring fair access to events. This fully remote position involves providing technical support, troubleshooting, and improving automation processes while collaborating with cross-functional teams.
Skills & Requirements
Must-have
Experience with bot detection and blocking systems
Proficiency in Bash Python or Go scripting
Working knowledge of HTTP protocol and web systems
Analysis tools such as Splunk and Kibana ELK stack
Database products like Oracle MySQL DataBricks Snowflake
Ability to work in a 24/7 shift based team
Nice-to-have
Passionate about technology and transformation
Comfortable working in cross-functional teams
Strong English language communication skills
Motivated by tackling difficult technical problems
Committed to continuous learning and improvement
Key Requirements
BA/BS degree in computer science or relevant work experience