Customer Banking Specialist - Mount Barker, Sa (15hr/wk)
Burbankbank
Mount Barker, SA, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists when necessary.
You will build personal connections, assist with digital banking, complete financial health checks, process loan applications, and proactively engage with customers.
Matching Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
Skills & Requirements
Must-have
meaningful customer conversations
in-branch technology assistance
transactional needs assessment
financial health checks
personal loan applications
adhere to bank procedures
community event participation
Nice-to-have
passion for service excellence
act with integrity
customer-centric approach
work independently and collaboratively
see the big picture
holistic customer solutions
Key Requirements
Must be available for predetermined roster
Ability to ask the right questions and find solutions