Overnight Customer Service Representative

Plscareers

Durham, NC, United States
**
Providing outstanding customer service
Completing all transactions accurately
Using point-of-sale system
** PLS is seeking an Overnight Customer Service Representative in Durham, NC, who will be responsible for providing exceptional customer service and educating customers about financial products and services. Ideal candidates should have previous customer service experience, strong communication skills, and the ability to work flexible hours. **

Job Summary

  • Customer Service Representatives (CSRs) are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products and services, ensuring compliance with regulations, and maintaining a neat and clean store environment.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 75

** PLS is seeking an Overnight Customer Service Representative in Durham, NC, who will be responsible for providing exceptional customer service and educating customers about financial products and services. Ideal candidates should have previous customer service experience, strong communication skills, and the ability to work flexible hours. **

Skills & Requirements

Must-have

  • providing outstanding customer service
  • completing all transactions accurately
  • using point-of-sale system
  • maintaining a balanced cash drawer
  • English fluency required

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • honesty and integrity
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services
  • Exceptional attention to detail
  • Able to work flexible hours
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter