Shape the technical direction and architectural evolution of Intercom’s web platform and systems, acting as the technical leader across marketing and growth web surfaces
Job Summary
Shape the technical direction and architectural evolution of Intercom’s web platform and systems, acting as the technical leader across marketing and growth web surfaces.
Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the web stack is modern, performant, measurable, and delightful to build on.
Own and evolve the architecture of Intercom’s web stack, defining the long-term technical strategy for scalability, performance, developer productivity, observability, and system reliability.
Matching Summary
Shape the technical direction and architectural evolution of Intercom’s web platform and systems, acting as the technical leader across marketing and growth web surfaces.
Skills & Requirements
Must-have
Technical leadership for web platform
Modern web stacks and infrastructure
Data infrastructure and analytics tooling
Continuous delivery environments
Cross-functional collaboration
Nice-to-have
Mentorship and engineering excellence
High-scale growth-focused environment
Frontend architecture awareness
Key Requirements
12+ years of software engineering experience
Experience in high-scale growth-focused web environment