Software Technical Account Manager Ii (traveling)

Axon Enterprise

New York, United States
Base: $98,010 - $156,816 usd; bonus/equity: includ...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
This role serves as the primary point of contact for law enforcement agencies, ensuring effective utilization of Axon's technology to protect life

Job Summary

  • This role serves as the primary point of contact for law enforcement agencies, ensuring effective utilization of Axon's technology to protect life.
  • Candidates must be willing to travel up to 80% of their time to agency locations across the US to provide onsite support and training.
  • The position offers a competitive salary range of $98,010 to $156,816 USD along with comprehensive benefits including medical, dental, vision, and 401k matching.

Matching Summary

This role serves as the primary point of contact for law enforcement agencies, ensuring effective utilization of Axon's technology to protect life.

Salary

Base: $98,010 - $156,816 USD; Bonus/Equity: Included in total compensation package; Benefits: Medical, Dental, Vision, 401k match, Paid parental leave

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Windows OS and networking expertise
  • Microsoft Power BI and SQL Server skills
  • 80% travel requirement to agency locations
  • CJIS background check clearance capability

Nice-to-have

  • Public safety or law enforcement sector experience
  • Familiarity with RMS, CAD, and CJIS standards
  • Relevant technical certifications like Microsoft or Cisco
  • Experience building custom dashboards and SQL queries
  • Ability to work outside normal business hours

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Minimum 4 years of relevant customer-facing technical experience
  • Must pass Criminal Justice Information Services (CJIS) background check

Work Rights

Not specified

Tailored Resume

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