Service Advisor

Lithia Chevrolet GMC of Helena

Helena, MT, United States
$60k to $90k py; not specified; medical, dental + ...
On-site
Liaison between customer and technician
Develop repair estimates
Administer manufacturer warranty
Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services by acting as a liaison between customers and technicians. The ideal candidate should possess customer service skills, a mechanical understanding of vehicles, and preferably previous experience in a similar role

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services by acting as a liaison between customers and technicians. The ideal candidate should possess customer service skills, a mechanical understanding of vehicles, and preferably previous experience in a similar role.

Salary

$60K to $90K per year; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Liaison between customer and technician
  • Develop repair estimates
  • Administer manufacturer warranty

Nice-to-have

  • Positive team environment
  • Honest and simpler customer experience

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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