Digital Consumer Experience Strategy & Research Lead

Sanofi Consumer Healthcare

Morristown, NJ, US
Base: $133,500.00 - $192,833.33; bonus/equity: not...
Hybrid
5+ years cx/ux strategist experience
Service design expertise
Systems thinking and mapping
This role leads the Consumer Experience strategy to differentiate and deliver innovative digital solutions that make healthcare more accessible and integrated

Job Summary

  • This role leads the Consumer Experience strategy to differentiate and deliver innovative digital solutions that make healthcare more accessible and integrated.
  • The position requires partnering with Digital R&D and engineering teams to integrate CX strategy into product development processes while managing resources under tight deadlines.
  • Sanofi offers a thoughtful rewards package including high-quality healthcare, wellness programs, and at least 14 weeks of gender-neutral parental leave.

Matching Summary

This role leads the Consumer Experience strategy to differentiate and deliver innovative digital solutions that make healthcare more accessible and integrated.

Salary

Base: $133,500.00 - $192,833.33; Bonus/Equity: Not specified; Benefits: High-quality healthcare, wellness programs, 14+ weeks parental leave

Skills & Requirements

Must-have

  • 5+ years CX/UX strategist experience
  • Service design expertise
  • Systems thinking and mapping
  • AI/ML solution creation
  • Cross-functional collaboration

Nice-to-have

  • Affinity with science or pharma
  • Strong storytelling abilities
  • Comfort with ambiguity
  • International stakeholder management
  • Mentoring capabilities

Key Requirements

  • Minimum 5+ years hands-on CX/UX strategist experience
  • Bachelor's degree required; Master's or MBA preferred
  • Experience creating new products or services from scratch

Work Rights

Not specified

Tailored Resume

Cover Letter