Digital Pathology Helpdesk Engineer

Danaher

France
Fully remote
Remote troubleshooting of software
Database management skills
Windows server 2008 - 2022
Leica Biosystems is seeking a Digital Pathology Helpdesk Engineer to provide remote technical support for their Digital Pathology products, ensuring efficient and effective resolution of customer inquiries. This fully remote position is based in France and requires fluency in French and English, along with technical skills in software troubleshooting and database management

Job Summary

  • Leica Biosystems is a global leader in cancer diagnostics focused on advancing cancer diagnostics and improving lives through reliable and easy-to-use solutions.
  • The role involves diagnosing faults remotely, providing troubleshooting support via phone/email/remote login, and working with multi-country, multi-language customers to resolve issues.
  • This fully remote position based in France offers a comprehensive benefits package including paid time off, medical/dental/vision insurance, and eligibility for bonus/incentive pay.

Matching Summary

Match Score: 85

Leica Biosystems is seeking a Digital Pathology Helpdesk Engineer to provide remote technical support for their Digital Pathology products, ensuring efficient and effective resolution of customer inquiries. This fully remote position is based in France and requires fluency in French and English, along with technical skills in software troubleshooting and database management.

Skills & Requirements

Must-have

  • Remote troubleshooting of software
  • Database management skills
  • Windows Server 2008 - 2022
  • Mirth Connect and HL7 experience
  • Networking skills including firewall knowledge
  • Fluent in French and English

Nice-to-have

  • Experience with Leica Biosystems digital pathology platform
  • Technical support for hardware components
  • Experience using remote access tools like Bomgar and TeamViewer
  • Fluency in additional languages

Key Requirements

  • Experience in remote software troubleshooting
  • Database management expertise
  • Knowledge of Windows Server 2008 to 2022
  • Networking and firewall skills
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter