Customer Success Supervisor (b2b)

Copeland

Palm Beach Gardens, FL, United States
Fully remote
Customer success training
Account management experience
Excellent communication skills
The Customer Success Supervisor will ensure that all staff responsible for customer success are fully trained and have all the skills and resources they need

Job Summary

  • The Customer Success Supervisor will ensure that all staff responsible for customer success are fully trained and have all the skills and resources they need.
  • They will serve as a valued voice of the customer by proactively uncovering and communicating trends and insights.
  • Our employees are our greatest strength, and we believe that our culture of passion, openness, and collaboration empowers us.

Matching Summary

The Customer Success Supervisor will ensure that all staff responsible for customer success are fully trained and have all the skills and resources they need.

Skills & Requirements

Must-have

  • Customer Success training
  • Account management experience
  • Excellent communication skills

Nice-to-have

  • Bilingual – Spanish
  • Cargo/In-Transit domain experience
  • Familiarity with Copeland Monitoring products

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Authorization to work in the United States

Work Rights

Not specified

Tailored Resume

Cover Letter