It User Services Manager

wisconsin.edu

Stevens Point, Wisconsin, USA
$75,000 minimum based on qualifications + experien...
Operational oversight of it services
Excellent customer support skills
Experience supporting ms windows computers
The IT User Services Manager leads the Campus Support Team and provides direct IT support to the College of Natural Resources

Job Summary

  • The IT User Services Manager leads the Campus Support Team and provides direct IT support to the College of Natural Resources.
  • This role requires both managerial oversight and hands-on technical support in a fast-paced academic environment.
  • The department aims to deliver excellent services to enhance the educational experience for students and faculty.

Matching Summary

The IT User Services Manager leads the Campus Support Team and provides direct IT support to the College of Natural Resources.

Salary

$75,000 minimum based on qualifications and experience; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Operational oversight of IT services
  • Excellent customer support skills
  • Experience supporting MS Windows computers

Nice-to-have

  • Experience supervising small IT teams
  • Knowledge of GIS applications
  • Experience in Higher Education

Key Requirements

  • Bachelor’s degree in technology-related field
  • At least 8 years of IT support experience
  • Experience managing small to medium sized projects

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter