Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, AR, US
Commensurate with education + experience; not spec...
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The position serves as the University's lead technical specialist responsible for CRM configuration, segmentation, and campaign automation within Workday

Job Summary

  • The position serves as the University's lead technical specialist responsible for CRM configuration, segmentation, and campaign automation within Workday.
  • This role partners closely with Enrollment Management and Academic Affairs to ensure timely, targeted, and compliant student communications.
  • The successful candidate will play a pivotal role in improving student engagement and strengthening institutional accountability through data-driven insights.

Matching Summary

The position serves as the University's lead technical specialist responsible for CRM configuration, segmentation, and campaign automation within Workday.

Salary

Commensurate with education and experience; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Workday CRM administration experience
  • Audience segmentation and workflow building
  • Data governance and FERPA compliance knowledge
  • Cross-unit collaboration and translation of needs

Nice-to-have

  • Experience with student lifecycle and enrollment funnels
  • Dashboard creation for conversion and retention metrics
  • Change management and end-user adoption strategies
  • Master's degree in related field

Key Requirements

  • Bachelor's degree from regionally accredited institution
  • Minimum 3 years relevant CRM or higher education experience
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the US

Tailored Resume

Cover Letter