The Carrier Provisioning Representative is responsible for the end-to-end processing and coordination of customer services across Access, Local Number Portability, and Toll-Free ordering
Job Summary
The Carrier Provisioning Representative is responsible for the end-to-end processing and coordination of customer services across Access, Local Number Portability, and Toll-Free ordering.
This role manages installs, changes, disconnects, and porting activities while ensuring accurate order submission and on-time delivery.
Fusion Connect offers a career that empowers, inspires, and grows with you, valuing your voice and collaboration within forward-thinking teams.
Matching Summary
The Carrier Provisioning Representative is responsible for the end-to-end processing and coordination of customer services across Access, Local Number Portability, and Toll-Free ordering.
Skills & Requirements
Must-have
Order management for LNP and Toll-Free services
Access circuit provisioning experience required
Carrier and vendor portal coordination skills
Strong attention to detail in order lifecycle
Proactive issue identification and escalation
Nice-to-have
Positive attitude and strong work ethic
Ability to work independently and collaboratively
Self-motivated with willingness to learn
Clear professional written communication skills
Solutions-oriented problem-solving mindset
Key Requirements
Bachelor's degree preferred
Three or more years of telecommunications provisioning experience
Experience with Access/circuit provisioning processes
Experience with LNP/porting processes
Experience with Toll-Free routing and provisioning