Novotel Singapore on Stevens : Guest Services Executive
OXLEY GEM PTE. LTD.
Singapore, Singapore
Not specified
Maintain accurate logbook communication
Monitor daily guest arrivals and vips
Execute fire and emergency procedures
Novotel Singapore on Stevens seeks a Guest Services Executive to manage guest communications and operations, ensuring exceptional experiences. The role involves proactive coordination with staff, a thorough knowledge of hotel services, and training new team members
Job Summary
This role manages guest services communication and operations to ensure exceptional guest experiences at Novotel Singapore on Stevens.
The successful candidate will train new team members, monitor VIP arrivals, and maintain impeccable personal presentation standards.
The company fosters an inclusive, equitable workplace that values diversity, pay equity, and career development opportunities.
Matching Summary
Match Score: 85
Novotel Singapore on Stevens seeks a Guest Services Executive to manage guest communications and operations, ensuring exceptional experiences. The role involves proactive coordination with staff, a thorough knowledge of hotel services, and training new team members.
Skills & Requirements
Must-have
Maintain accurate logbook communication
Monitor daily guest arrivals and VIPs
Execute fire and emergency procedures
Train new Guest Service Agents
Adhere to uniform and grooming standards
Nice-to-have
Knowledge of local attractions and events
Ability to personalize returning guest experiences