Director, Salesforce Program Leader

Salesforce

Multiple Locations
Hybrid
Salesforce platform expertise
Executive stakeholder management
Program governance and delivery
Serve as a senior individual contributor and foremost expert in delivering intended business value from the Salesforce platform, acting as a key strategic advisor and point of accountability

Job Summary

  • Serve as a senior individual contributor and foremost expert in delivering intended business value from the Salesforce platform, acting as a key strategic advisor and point of accountability.
  • Engage directly with C-level stakeholders to build trust, define success metrics, and demonstrate measurable platform ROI, leading executive stakeholder forums like Steering Committees.
  • Provide expert guidance to customer, partner, and internal teams to ensure cohesive and successful program outcomes, acting as a deep subject matter expert on the Salesforce platform.

Matching Summary

Serve as a senior individual contributor and foremost expert in delivering intended business value from the Salesforce platform, acting as a key strategic advisor and point of accountability.

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Executive stakeholder management
  • Program governance and delivery
  • Risk and scope management
  • Cross-functional team leadership

Nice-to-have

  • AI-driven customer success
  • Workforce transformation leadership
  • Continuous learning and development
  • Diversity and inclusion advocate

Key Requirements

  • 15-17+ years consulting/advisory experience
  • Large-scale SaaS/CRM program implementation experience
  • Proven account recovery experience
  • Project management certification (PMI-ACP/PMP/PgMP/Prince 2)
  • Cross-cultural work experience

Work Rights

Not specified

Tailored Resume

Cover Letter