Job Summary

• The Guest Services Lead reports to the Guest Services Supervisor and is responsible for assisting in all areas of the guest services department, overseeing staff, and coordinating programs and personnel to ensure the highest level of customer service and satisfaction.
• This role involves welcoming guests, assisting in the daily operation of the guest services department, coordinating schedules, and problem-solving guest needs.
• Responsibilities include cash/credit card handling, end-of-day reconciliation, participating in service training programs, and enforcing safety standards.

Matching Summary

Skills & Requirements

Key Requirements

• 16 years of age or older
• 1-2 years customer service experience
• Bilingual English and Spanish preferred
• Food Handler’s certificate

Work Rights