Base: £42,000py; bonus/equity: not specified; bene...
Onsite
Medical secretary management experience
Supervising administrative teams
Customer care understanding
The Medical Secretary Team Manager plays a crucial leadership role within London Medical, overseeing the day‑to‑day operations of the Medical Secretary and Clinic Coordinator teams
Job Summary
The Medical Secretary Team Manager plays a crucial leadership role within London Medical, overseeing the day‑to‑day operations of the Medical Secretary and Clinic Coordinator teams.
The role combines people management, service supervision, and cross‑departmental coordination to support efficient, high‑quality patient pathways.
Our benefits are designed to make health happen for our people, including a global wellbeing programme, flexible holiday scheme, and Bupa health insurance.
Matching Summary
The Medical Secretary Team Manager plays a crucial leadership role within London Medical, overseeing the day‑to‑day operations of the Medical Secretary and Clinic Coordinator teams.
Salary
Base: £42,000pa; Bonus/Equity: Not specified; Benefits: fantastic benefits
Skills & Requirements
Must-have
Medical Secretary management experience
Supervising administrative teams
Customer care understanding
Handling complaints and sensitive situations
Coaching and motivating team members
Strong organisational skills
IT proficiency (Word, Excel, Outlook)
Nice-to-have
Promoting positive workplace culture
Engaging with practice management software
Awareness of CQC standards
Understanding data protection
Experience with incident reporting systems
Key Requirements
Experience managing Medical Secretaries
Proven experience supervising or leading administrative teams
Strong customer-care understanding
Excellent communication and interpersonal skills
Ability to coach, train, motivate, and develop team members
Strong organisational skills with high attention to detail
Solid IT proficiency (Word, Excel, Outlook)
Awareness or understanding of governance, CQC standards, data protection, and incident-reporting systems