Not specified; competitive salaries offered; compr...
Servicenow certification required
Minimum five years servicenow experience
Agile methodology expertise
This role leads the strategic direction and optimization of the ServiceNow platform to support enterprise-wide IT service delivery at the University of Miami Health System
Job Summary
This role leads the strategic direction and optimization of the ServiceNow platform to support enterprise-wide IT service delivery at the University of Miami Health System.
The manager acts as the primary liaison between IT and business stakeholders, ensuring solutions align with institutional priorities in clinical, research, and administrative domains.
The position requires managing the full product lifecycle from conception to maintenance while driving adoption through agile methodologies and clear KPIs.
Matching Summary
This role leads the strategic direction and optimization of the ServiceNow platform to support enterprise-wide IT service delivery at the University of Miami Health System.
Salary
Not specified; Competitive salaries offered; Comprehensive benefits package including medical, dental, tuition remission
Skills & Requirements
Must-have
ServiceNow certification required
Minimum five years ServiceNow experience
Agile methodology expertise
Stakeholder management skills
Product backlog prioritization
Nice-to-have
Healthcare or higher education background
User research capabilities
Wireframing and UX collaboration
Strong communication skills
Highly self-motivated attitude
Key Requirements
Bachelor's degree in relevant field
ServiceNow Application Specialist, Architect, Developer, or Systems Administrator certification