Security Alarm Dispatcher - 8:30am - 7:00pm (choice Of (5) 8hr Or (4) 10hr Shift)
Interface Security Systems
Base: $22.00 ph; bonus: up to $1,000pmnth performa...
Fully remote
Two-way audio communication systems
Alarm verification and video monitoring
Real-time incident de-escalation
Interface Security Systems is seeking a Level 3 iSOC Coordinator to manage real-time security interactions during critical events. The role emphasizes advanced communication skills, incident management, and alarm verification in a fast-paced, technology-driven environment
Job Summary
The role involves managing real-time interactions and interventions during critical security events using advanced two-way audio and video systems.
Employees are responsible for verifying alarms, conducting virtual security checks, and coordinating with emergency personnel to resolve incidents.
The position offers full benefits on day one, uncapped referral bonuses, and potential monthly performance and attendance bonuses up to $1,000 and $250 respectively.
Matching Summary
Match Score: 85
Interface Security Systems is seeking a Level 3 iSOC Coordinator to manage real-time security interactions during critical events. The role emphasizes advanced communication skills, incident management, and alarm verification in a fast-paced, technology-driven environment.
Salary
Base: $22.00 per hour; Bonus: Up to $1,000/month performance bonus and up to $250/month attendance bonus; Benefits: Full benefits day 1, 3 weeks vacation, 10 days sick time, shift differential pay
Skills & Requirements
Must-have
Two-way audio communication systems
Alarm verification and video monitoring
Real-time incident de-escalation
Emergency services dispatch coordination
Nice-to-have
Calm demeanor in high-pressure situations
Strong active listening skills
Customer-focused work culture
Experience with Microsoft Office applications
Key Requirements
High school diploma or GED equivalent
Two years of experience in customer service, call center, dispatch, or security roles
Successful pre-employment drug screening and background check