Lead Veterinary Customer Service Representative

Old Town Animal Hospital

$22-$25ph based on experience; bonus/equity: not s...
2+ years of veterinary reception experience
Competency with veterinary software systems
Strong multitasking abilities in high-volume environment
The Lead Veterinary Customer Service Representative will lead and mentor the reception team to ensure smooth daily operations

Job Summary

  • The Lead Veterinary Customer Service Representative will lead and mentor the reception team to ensure smooth daily operations.
  • This role involves providing exceptional client service through various communication channels and managing appointment scheduling efficiently.
  • Old Town Animal Hospital offers competitive pay, health benefits, and a supportive team culture focused on professional growth.

Matching Summary

The Lead Veterinary Customer Service Representative will lead and mentor the reception team to ensure smooth daily operations.

Salary

$22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, and vision benefits; Paid time off and holiday pay

Skills & Requirements

Must-have

  • 2+ years of veterinary reception experience
  • Competency with veterinary software systems
  • Strong multitasking abilities in high-volume environment

Nice-to-have

  • Compassionate and patient demeanor
  • Ability to handle escalated client concerns
  • Experience in training and mentoring staff

Key Requirements

  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology and services

Work Rights

Not specified

Tailored Resume

Cover Letter