Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + ; performance-based pyy, comm...
Customer service focus
Vehicle purchase guidance
Product training
Interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience for lifelong customers

Job Summary

  • Interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience for lifelong customers.
  • The company offers competitive, performance-based pay, medical, dental, vision plans, paid holidays and PTO, disability and life insurance, and a 401(k) retirement plan.
  • Join one of Automotive News' recently voted Best Dealerships to Work For in 2025, with opportunities for short and long-term career goals within a network of over 300 dealerships.

Matching Summary

Interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience for lifelong customers.

Salary

$50,000 to $90,000+; performance-based pay, commission, and bonuses; Medical, Dental, Vision, 401(k), PTO, etc.

Skills & Requirements

Must-have

  • customer service focus
  • vehicle purchase guidance
  • product training
  • customer follow-up
  • management systems tracking

Nice-to-have

  • team player
  • fast-paced environment
  • self-motivated goal achievement
  • professional communication skills

Key Requirements

  • 2+ years previous sales experience
  • New car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter