Domestic Customer Service Representative

Kenvue

Johannesburg, Gauteng, South Africa
Competitive market related salary; competitive ben...
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Manage customer account e2e
Order management in sap
Claims management
** Kenvue is seeking a Domestic Customer Service Representative in Johannesburg, South Africa, to serve as the primary contact for customers, ensuring exceptional service and effective management of customer orders and queries. The ideal candidate should have over 3-5 years of experience in customer service or supply chain operations, along with strong technical skills in SAP and MS Office. **

Job Summary

  • The purpose of this job is to serve as the primary point of contact between a company and its customers for Domestic and Export markets.
  • Key Responsibilities include Account Management, Order Management, Claims Management, and Reporting & Presentations Management.
  • Kenvue offers a competitive market-related salary, a competitive benefit package, and learning & development opportunities.

Matching Summary

Match Score: 75

** Kenvue is seeking a Domestic Customer Service Representative in Johannesburg, South Africa, to serve as the primary contact for customers, ensuring exceptional service and effective management of customer orders and queries. The ideal candidate should have over 3-5 years of experience in customer service or supply chain operations, along with strong technical skills in SAP and MS Office. **

Salary

Competitive market related Salary; Competitive Benefit Package; Not specified

Skills & Requirements

Must-have

  • Manage Customer Account E2E
  • Order Management in SAP
  • Claims Management
  • Reporting and Presentations
  • Liaise with 3PLs

Nice-to-have

  • Strong interpersonal skills
  • Creative thinking
  • Work effectively cross-functionally
  • Self-motivated and results oriented

Key Requirements

  • 3-5 years experience in Customer Service or Supply Chain
  • SAP proficiency
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter