Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals
Job Summary
Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
In this dynamic and high-impact role, you’ll make your mark by exploring customers’ needs through in-depth conversations and partnering with different specialists within the branch.
You’ll also get access to a great range of benefits, including health and wellbeing support and opportunities to take your learning to the next level through our corporate university ‘BEN U’.
Matching Summary
Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Skills & Requirements
Must-have
Exceptional customer service delivery
Achieve targets in customer service
Communicate with customers face to face
Process transactions and handle cash
Risk considerations at the forefront
Nice-to-have
Lifelong learning attitude
Collaborative and team-oriented
Giving back to communities
Eagerness to learn bank differences
Key Requirements
Experience in customer service environment
Strong attention to detail
Confidence to communicate over the phone
Experience in banking and finance industry is a plus