Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical data center infrastructure
Identify and escalate faults
Central dispatcher during issues
The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing communications related to campus system issues. This position requires a high school diploma or equivalent and at least one year of relevant experience, with a preference for candidates with technical training or an associate's degree

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing communications related to campus system issues. This position requires a high school diploma or equivalent and at least one year of relevant experience, with a preference for candidates with technical training or an associate's degree.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • identify and escalate faults
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity, discovery, and innovation

Key Requirements

  • High school diploma or equivalent
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree in computer science or related field (preferred)
  • Technical training in computer science or data processing (preferred)
  • One year of experience in computer support (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter