Senior Manager, Customer Insights – Robotics & Digital Surgery

J&J FAMILY OF COMPANIES

Santa Clara, California, United States of America
Base: $142,000.00 - $244,950.00; bonus/equity: eli...
Primary market research
Secondary market research
Forecasting market performance
The Senior Manager, Customer Insights is responsible for market analytics and managing primary and secondary market research within Global Strategic Insights (GSI) in support of the Robotic Surgery Platforms

Job Summary

  • The Senior Manager, Customer Insights is responsible for market analytics and managing primary and secondary market research within Global Strategic Insights (GSI) in support of the Robotic Surgery Platforms.
  • Lead the design and execution of comprehensive market research initiatives to identify unmet needs, emerging trends, customer behaviors, and competitive landscapes, providing strategic insights that inform key business decisions.
  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Matching Summary

The Senior Manager, Customer Insights is responsible for market analytics and managing primary and secondary market research within Global Strategic Insights (GSI) in support of the Robotic Surgery Platforms.

Salary

Base: $142,000.00 - $244,950.00; Bonus/Equity: Eligible for annual performance bonus; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, savings plan, time off benefits

Skills & Requirements

Must-have

  • primary market research
  • secondary market research
  • forecasting market performance
  • vendor and project management
  • holistic strategy execution
  • data driven insight approach

Nice-to-have

  • surgical robotics experience
  • hospital capital equipment
  • advanced degree preferred
  • cross-functional collaboration

Key Requirements

  • BS/BA required; MBA or MS preferred
  • Seven (7) years of progressive experience
  • Experience in medical device/technology/healthcare
  • Knowledge of primary marketing research
  • Experience with forecasting up to three years
  • Proven track record in matrix environment

Work Rights

Not specified

Tailored Resume

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