Incident Governance And Reporting Lead – Vice President

Publix Serving (Civica)

Chennai, Tamil Nadu, India
Governance framework establishment
Data-driven reporting
Risk management expertise
The Lead, Incident Governance & Reporting is a critical role responsible for establishing oversight frameworks for incident reduction initiatives

Job Summary

  • The Lead, Incident Governance & Reporting is a critical role responsible for establishing oversight frameworks for incident reduction initiatives.
  • This position will lead all governance and reporting responsibilities, ensuring compliance with enterprise standards.
  • The successful candidate will be instrumental in optimizing system event-generated incidents through meticulous governance and data-driven reporting.

Matching Summary

The Lead, Incident Governance & Reporting is a critical role responsible for establishing oversight frameworks for incident reduction initiatives.

Skills & Requirements

Must-have

  • Governance framework establishment
  • Data-driven reporting
  • Risk management expertise

Nice-to-have

  • Experience in financial services
  • Strong communication skills
  • Familiarity with AIOps platforms

Key Requirements

  • 10-16 years of relevant experience
  • Bachelor's degree in a technical field
  • In-depth understanding of ITSM processes

Work Rights

Not specified

Tailored Resume

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