Rtw Case Manager

686

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The position offers flexibility to work from home up to 3 days per week after the first three months subject to performance.
  • EML fosters a learning culture with comprehensive benefits including a corporate wellbeing program and generous parental leave.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • High level of empathy and resilience
  • Experience in case management

Key Requirements

  • Extensive customer service experience required
  • Allied health background highly advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter