Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians
Job Summary
Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians.
As Crew Lead – In‑Life, you own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.
You’ll sit at the intersection of customer empathy, complex regulation, and modern digital platforms, leading teams that balance real human outcomes with serious technical and risk accountability.
Matching Summary
Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians.
Skills & Requirements
Must-have
leading large cross-functional teams
product and delivery leadership
complex regulated environments
balancing customer outcomes and risk
stakeholder management and influencing
Nice-to-have
customer empathy and digital platforms
outcome-driven culture
building high-performing leadership teams
Key Requirements
Proven experience leading large teams
Strong product leadership capability
Comfort in regulated environments
Experience in banking or financial services highly regarded