Contact Center Rep Ii, Everyday Banking

TD Bank

London, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
High school diploma or equivalent
Exceptional listening skills
Ability to multitask across systems
The role involves delivering legendary customer service by resolving inquiries and recommending TD products to over 27 million customers

Job Summary

  • The role involves delivering legendary customer service by resolving inquiries and recommending TD products to over 27 million customers.
  • Employees will work primarily offsite after completing mandatory in-person training, spending about 95% of their time at a secure private workspace.
  • TD offers a competitive total rewards package including health benefits, retirement programs, and extensive career development opportunities.

Matching Summary

The role involves delivering legendary customer service by resolving inquiries and recommending TD products to over 27 million customers.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, mental health, savings, retirement, paid time off

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Exceptional listening skills
  • Ability to multitask across systems
  • Digital literacy across devices
  • Flexibility for business hours

Nice-to-have

  • Experience in financial industry
  • Experience in service industries
  • Positive attitude in challenging situations
  • Integrity managing sensitive information
  • Passion for helping customers

Key Requirements

  • High School Diploma or equivalent
  • NOC Code 14201 Banking clerks
  • Mandatory in-person training attendance

Work Rights

Not specified

Tailored Resume

Cover Letter