Analista Nds (one Front)

Alliance

Aguascalientes, Mexico
Nds processes (leasing and credit)
Customer service experience
Digital tools and ticket systems
Resolve doubts and provide support related to leasing processes, follow up on specific Selectiviti service inquiries, and guide clients on credit matters

Job Summary

  • Resolve doubts and provide support related to leasing processes, follow up on specific Selectiviti service inquiries, and guide clients on credit matters.
  • Monitor and resolve special cases, coordinate with internal departments for timely request resolution, and manage tickets and administrative procedures.
  • Nissan offers professional growth, continuous learning opportunities, and a comprehensive benefits package to support employee well-being and success.

Matching Summary

Resolve doubts and provide support related to leasing processes, follow up on specific Selectiviti service inquiries, and guide clients on credit matters.

Skills & Requirements

Must-have

  • NDS processes (leasing and credit)
  • Customer service experience
  • Digital tools and ticket systems
  • EKIP and Salesforce knowledge
  • Clear and effective communication

Nice-to-have

  • Customer orientation and service attitude
  • Problem-solving and analytical skills
  • Organization and multitasking
  • Teamwork and collaboration

Key Requirements

  • Experience and knowledge of NDS processes
  • Customer service experience
  • Digital tools and ticket management systems
  • EKIP and Salesforce knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter