The I17 - End-User Computing (EUC) Support Technician position at FPT ASIA PACIFIC PTE. LTD. requires a candidate to provide first-level technical support and manage user issues, with a focus on strong technical skills, communication, and problem-solving. Ideal candidates should have 2-3 years of experience in IT support, familiarity with Windows OS and Microsoft 365, and the ability to work independently under pressure
Job Summary
The EUC Service Desk Engineer serves as the first point of contact for technical support within the organization.
Responsibilities include troubleshooting hardware, software, and network issues while managing user accounts and access permissions.
The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
Matching Summary
Match Score: 75
The I17 - End-User Computing (EUC) Support Technician position at FPT ASIA PACIFIC PTE. LTD. requires a candidate to provide first-level technical support and manage user issues, with a focus on strong technical skills, communication, and problem-solving. Ideal candidates should have 2-3 years of experience in IT support, familiarity with Windows OS and Microsoft 365, and the ability to work independently under pressure.
Skills & Requirements
Must-have
2-3 years IT support experience
Windows OS and Microsoft 365 knowledge
Active Directory and Intune familiarity
Nice-to-have
VIP support experience
Scripting knowledge
Azure cloud familiarity
Key Requirements
Diploma or higher in Infocomm Technology
Minimum 2-3 years of IT support experience
Experience with Remedy or ServiceNow ticketing systems