Front Desk Agent- Encantada

Guest Services

Base: $15.00 usd hourly; bonus/equity: not specifi...
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Strong customer service skills
Clerical and typing proficiency
Cash register operation experience
** Guest Services is seeking a Front Desk Agent to manage guest check-ins and reservations while providing exceptional customer service. The ideal candidate will possess strong communication skills and the ability to multitask in a fast-paced environment. **

Job Summary

  • The Front Desk Agent is responsible for checking guests in and out, managing reservations, and operating the switchboard.
  • Candidates must demonstrate strong customer service skills while resolving guest complaints within their scope of authority.
  • Guest Services is a premier hospitality management company founded in 1917 that values diversity, equity, and inclusion.

Matching Summary

Match Score: 75

** Guest Services is seeking a Front Desk Agent to manage guest check-ins and reservations while providing exceptional customer service. The ideal candidate will possess strong communication skills and the ability to multitask in a fast-paced environment. **

Salary

Base: $15.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service skills
  • Clerical and typing proficiency
  • Cash register operation experience
  • Ability to lift up to 50 lbs
  • Stand for entire work day

Nice-to-have

  • Upselling room rates talent
  • Problem-solving abilities
  • Organizing multiple priorities
  • Welcoming greeting manner

Key Requirements

  • High School Diploma preferred
  • Minimum 16 years of age
  • Computer proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter