Customer Service Lead

Dewitt Animal Hospital

Leominster, MA, United States
Leading client service teams
Exceptional client experience
Motivating and mentoring staff
As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors

Job Summary

  • As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.
  • You’ll join a close-knit team that values humor, hard work, and heart.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.

Skills & Requirements

Must-have

  • Leading client service teams
  • Exceptional client experience
  • Motivating and mentoring staff
  • Handling escalated client concerns
  • Teamwork in fast-paced environment

Nice-to-have

  • Compassionate and high-quality care
  • Humor, hard work, and heart
  • People-focused approach
  • Making a difference in pet's life

Key Requirements

  • Previous customer service experience
  • Supervisory or leadership roles
  • Veterinary/medical experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter