Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships
Job Summary
Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently, including import, export and transit processes, sampling and trials and control of customer terms and conditions.
Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.
Matching Summary
Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
Skills & Requirements
Must-have
Customer order process management
Import, export, and transit processes
Respond to customer inquiries
SAP data entry
Accurate and timely reporting
Nice-to-have
Proactive problem analysis
Collaborate with stakeholders
Maintain customer relationships
Key Requirements
Bachelor's degree in business administration, customer relations, supply chain management or similar
Min. 3 years relevant work experience
Advanced written and spoken English skills
Resident on Anatolian side of Istanbul
No military service obligation (for male candidates)