Hybrid (candidates must reside within 60 miles of lincoln, ne or brownsville, tx)
High school degree or equivalent
1 to 3 years customer service experience
Reside within 60 miles of lincoln ne or brownsville tx
Nelnet is seeking a Customer Service Representative for its Firstmark division, with a start date of June 1, 2026. The role involves responding to customer inquiries via calls and web-chats, requiring a commitment to service excellence and attention to detail, with a pay rate of $16.00 per hour
Job Summary
The role involves responding to incoming borrower interactions through inbound and outbound calls as well as web-chats.
Employees are expected to update account information in loan servicing systems and negotiate transactions in accordance with established laws.
The company offers a comprehensive benefits package including medical, dental, vision, 401K/student loan repayment, and tuition reimbursement.
Matching Summary
Match Score: 85
Nelnet is seeking a Customer Service Representative for its Firstmark division, with a start date of June 1, 2026. The role involves responding to customer inquiries via calls and web-chats, requiring a commitment to service excellence and attention to detail, with a pay rate of $16.00 per hour.