Duty Manager (h/f)

Hotel Chadstone Melbourne MGallery

M'diq, Morocco
On-site
Supervise hotel operations
Ensure customer satisfaction
Handle operational situations
The Duty Manager is responsible for the smooth running of the establishment and guaranteeing an impeccable client experience at all times

Job Summary

  • The Duty Manager is responsible for the smooth running of the establishment and guaranteeing an impeccable client experience at all times.
  • Key missions include supervising all hotel operations, managing operational situations and client requests with reactivity, and coordinating teams.
  • The ideal candidate will have a minimum of a Bac+3 in hospitality or management, with proven experience in a similar role, preferably in luxury hotels.

Matching Summary

The Duty Manager is responsible for the smooth running of the establishment and guaranteeing an impeccable client experience at all times.

Skills & Requirements

Must-have

  • Supervise hotel operations
  • Ensure customer satisfaction
  • Handle operational situations
  • Coordinate teams
  • Adhere to safety standards

Nice-to-have

  • Leadership and priority management
  • Excellent communication skills
  • Flexibility and responsibility

Key Requirements

  • Bac+3 minimum in hospitality/management
  • Proven experience in similar role
  • Luxury hotel experience preferred
  • Fluent French and English

Work Rights

Not specified

Tailored Resume

Cover Letter