Anlyst, Customer Svc

Real Time Executives Inc

Tanauan City, Philippines
Hybrid
Communicate professionally with customers
Process customer orders and rfqs
Internal interface with various departments
Real Time Executives Inc is seeking an Analyst for Customer Service in Tanauan City, Philippines. The role requires effective communication with customers, processing orders, and managing contracts, with a focus on continuous improvement and internal collaboration

Job Summary

  • Ability to communicate effectively and professionally with customers, digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open minded.
  • Receipt, review, and processing of customer orders, RFQs and exceptions in accordance with standard terms and conditions or customer contractual obligations.
  • Extensive internal interface with various departments within the organization, ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.

Matching Summary

Match Score: 80

Real Time Executives Inc is seeking an Analyst for Customer Service in Tanauan City, Philippines. The role requires effective communication with customers, processing orders, and managing contracts, with a focus on continuous improvement and internal collaboration.

Skills & Requirements

Must-have

  • Communicate professionally with customers
  • Process customer orders and RFQs
  • Internal interface with various departments
  • Manage contracts and delivery inquiries
  • Assist with timely customer payments
  • Continuous improvement initiatives

Nice-to-have

  • Train and develop others
  • Adhere to EHS practices

Key Requirements

  • Bachelor's degree or 6 years of relevant experience
  • Experience resolving customer complaints
  • MS Excel, PowerPoint, Word proficient
  • Strong numerical, written, and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter