Service & Engagement Team Leader

Target Inc

Pomona, CA, United States
Starting pyy range: $24.75 - $26.75 ph; full pyy r...
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Guest experience commitments
Team member accountability
Sales goals and business reporting
** Target Inc. is seeking a Service & Engagement Team Leader for their Pomona, CA location to enhance guest experiences through effective service management and team leadership. Candidates should be passionate about customer service and ready to work in a dynamic retail environment. **

Job Summary

  • Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.
  • As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include responsibilities such as consistently delivering guest experience commitments.
  • The role of a Service and Engagement Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest-first culture and driving loyalty programs.

Matching Summary

Match Score: 75

** Target Inc. is seeking a Service & Engagement Team Leader for their Pomona, CA location to enhance guest experiences through effective service management and team leadership. Candidates should be passionate about customer service and ready to work in a dynamic retail environment. **

Salary

Starting pay range: $24.75 - $26.75 per hour; Full pay range: $24.75 - $42.05 per hour; Benefits: comprehensive health benefits, 401(k), employee discount, paid sick leave, paid holidays, paid vacation

Skills & Requirements

Must-have

  • guest experience commitments
  • team member accountability
  • sales goals and business reporting
  • lead a team of hourly team members
  • demonstrate inclusivity

Nice-to-have

  • valuing diverse voices
  • authentic and respectful interactions
  • creating equitable experiences

Key Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Lead and hold others accountable

Work Rights

Not specified

Tailored Resume

Cover Letter