Guest Service Supervisor

Drury Hotels

Milwaukee, Wisconsin, United States
Bonus: quarterly bonuses up to $3,200pyear; benefi...
Superior customer service standards
Positive leadership characteristics
Handle money and make change
Drury Hotels offers a place where you belong, with opportunities for career growth and a focus on well-being

Job Summary

  • Drury Hotels offers a place where you belong, with opportunities for career growth and a focus on well-being.
  • The Guest Service Supervisor role involves assisting management, training team members, and ensuring an exceptional guest experience.
  • Benefits include quarterly bonuses, flexible scheduling, paid time off, hotel discounts, and a company-matched 401(k).

Matching Summary

Drury Hotels offers a place where you belong, with opportunities for career growth and a focus on well-being.

Salary

Bonus: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, Company-matched 401(k), hotel discounts and free room nights

Skills & Requirements

Must-have

  • Superior customer service standards
  • Positive leadership characteristics
  • Handle money and make change
  • Monitor hotel facilities and work habits
  • Attention to detail

Nice-to-have

  • Inspire team members to exceed expectations
  • Contribute to positive work environment
  • Cross-training and development plans

Key Requirements

  • Ability to give and take direction
  • Communicate clearly in English
  • Thorough knowledge of Drury Hotels policies
  • Ability to train and motivate team members
  • Thorough knowledge of marketing and sales programs

Work Rights

Not specified

Tailored Resume

Cover Letter